You can't manage people without feeling their hearts

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by Chirani Wickramasinghe  |   August 26th, 2022

Human resource management assists businesses in becoming productive and managing people in an organized manner. HRM has been built on the foundation of personnel management. In today's corporate landscape, aligning HR with company strategy is increasingly beneficial. When it comes to best HR practices to make a better workplace, it means something different from the traditional definitions. A place where people genuinely desire to work because they have a sense of purpose, are welcome to differing viewpoints and have the freedom to enjoy their lives outside of work. As a company that got selected as a "Top 50 Best Workplaces in Sri Lanka" and "10 Best Workplaces in IT/ITES Industry," we believe some developed HR practices brought us to this place. I thought I would share 5 facts from our best HR practices with you.

🏆 1 - Appreciate it whenever possible

Everyone likes appreciation, so why not employees? Every time they perform well, not in projects but sometimes in extracurricular activities, we can appreciate them. It is good we can consider more significant rewards when deserved. Employees that feel appreciated are more likely to put in a lot of effort and stay with the organization

🏆 2 - Flexibility

You can create a happy workplace by encouraging their work-life balance. Always try to get into employees' shoes and understand their situation. Counting leaves may be a hazard for the management. But if you let them take leaves whenever possible by adjusting timelines and being flexible when needed, surprise! Your leave counts will go low. Especially in the IT field, a stress-free environment will increase productivity. We can have many processes, but remember that we are working with people, not machines.

🏆 3 - Inspiration and motivation

Could you give them a purpose to work? Always try to provide a clear goal for their work to be done. Motivate your people to get their job done well. Not only in work life, try to motivate them to complete their academic path. Arrange sessions to talk with them face to face. If you notice some low performance, don't be quick to fire; try to stimulate their mind in an attractive way to get them on that track again.

🏆 4 - Let them fail

Do not try to micromanage. Show your trust in employees. Try giving them more responsibilities and a chance to rise to the challenge. Your employees will become anxious if you micromanage them and watch over their shoulders at every turn. Your staff won't be providing you with their best work if they are too hesitant to attempt new things. If you give them more freedom and accountability, they will rise to the challenge.

🏆 5 - Feedback

If you approach it correctly, giving an employee intelligent, constructive criticism will help them develop and perform better in the future. To assist the employee in maintaining face, be diplomatic and conduct the talk in private if you must be critical. Consider it a chance for learning rather than criticism. Be generous with praise and encouragement daily and at a more formal annual performance review.